Simple and Fast Return/Exchange Policy Your Ultimate Destination for Exceptional Service:
At, our mission is to provide unparalleled service to our valued customers. Our commitment to excellence is reflected in a seamless return and exchange policy, designed with your convenience in mind. Take advantage of our 30-day window for easy returns and exchanges, guided by hassle-free rules and regulations.

1. Perfect Fit with Precision Measurements:
Ensure a perfect fit with our comprehensive measurement chart. Double-check your actual measurements before placing an order, as we meticulously adhere to the dimensions you provide. Our goal is to craft high-quality jackets tailored to your specifications.
2. Transparent Resolution Process:
Encounter an issue? Contact our professional customer service team within 3 business days of receiving your jacket for swift resolution. After this period, the option for return or exchange for custom orders is no longer available.
3. Dedicated Customer Care:
For size-related inquiries or uncertainties, our customer care center is ready to promptly address your concerns via email. We value your satisfaction and strive to provide assistance whenever needed.
4. Discrepancy Resolution:
In the rare event of discrepancies, such as changes in size, design, color, or pattern not aligning with our website representation, reach out to us within 3 business days with images of the received jacket. We prioritize resolution over argumentation.
5. Preventing Misuse for Resale:
To maintain the integrity of our return and exchange policy, we do not facilitate the return or exchange of multiple identical products simultaneously. This precautionary measure safeguards against misuse for resale purposes.
6. Restocking and Refund Fees:
For customers seeking an exchange due to choosing an incorrect size, a restocking fee of $60 applies. Refunds, subject to a $50 restocking fee, are available for returns without exchange. Additionally, clients are responsible for covering shipping charges in the case of return, exchange, or refund requests.
7. Custom-Made Exclusivity:
Custom-made jackets are non-refundable and non-exchangeable under any circumstances. Customers are liable for VAT and custom duty charges on any returned or exchanged orders.
8. Time-Sensitive Adjustments:
For standard shipping, replacement or adjustment requests regarding product color and size are accepted within two business days, while for fast shipping, this window is limited to twenty hours after order placement.
9. Order Cancellations and Deductions:
Orders can be canceled within 24 hours, with a 25% deduction for cancellations within 3 business days. Canceling an order before the shipment process incurs a 40% deduction. After seven business days of order confirmation, cancellations are not entertained.
10. Rigorous Quality Checks:
Our professional inspectors minutely check the item, color, stitching, sizing, pattern, and quality of leather before dispatch. In the event of shipping-related damage, email with images within 24 hours for a replacement.
11. Refund Guarantee:
Customers are entitled to a full refund, including shipping charges, if the delivery exceeds twenty-nine working days from the final confirmation and gateway payment confirmation.
12. Customer Support:
Feel free to contact our customer support team for tracking numbers and order updates. For any inquiries or concerns, email us at

Experience a seamless journey with – Where Quality Meets Satisfaction!